Reference

Your data choices at t310

Your account privacy at t310 starts with the details you share to open and manage your profile, wallet and security checks.

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t310 Your data choices at t310
CONTACT PATHS

Reach us about your data

Privacy requests need a clear route, not a maze. Use the contact path that matches your request, and we will ask only for the details needed…

Account help Write to our account help team from the email linked to your profile.
Live chat privacy route Start chat from the logged-in account when you need a quick privacy status check.
Wallet record checks For UPI, Paytm, PhonePe or Google Pay privacy questions, send the payment name, approximate…
ACCOUNT CARE

How your privacy is handled

We handle privacy inside the account flow rather than treating it as a separate promise.

Data we collect

We collect details you enter, login records, device signals, cookie identifiers and wallet references.

Cookie handling

Cookies help keep you signed in, remember language choices and detect unusual account activity.

Security checks

Login attempts, password changes and withdrawal requests may trigger checks.

Retention periods

We keep account and transaction records only as long as needed for support, security, payment processing and legal duties.

Partner access

Service partners may process limited data for hosting, analytics, payments or fraud checks.

Change requests

You can ask us to correct, access or delete eligible data.

Privacy questions before you join

These answers explain the privacy points you may want to check before opening an account. They cover the data we collect, how wallet details are handled, when cookies are used, how long records stay with us and how you can contact us about changes.

We may ask for your name, email, phone number, account credentials and identity details when needed. We also store login records, device signals and wallet references linked to account security or payment handling.

Wallet references help match deposits, withdrawals, refunds and support queries to the right account. We keep the reference data needed to confirm a transaction, not more wallet data than the task requires.

Yes. Contact us from your registered email or logged-in chat and explain what needs correction. We may ask for proof before changing details that affect identity, wallet access or account security.

Cookies keep your session active, remember basic preferences and help detect unusual activity. You can manage cookies in your browser, but essential cookies are required for login and account protection.

We share limited data with service partners only when needed for hosting, analytics, security, payment processing or support. They must handle it for that task and protect it under agreed duties.

We keep records for as long as needed for account support, payment checks, security, disputes and legal duties. When those reasons end, we delete, anonymise or restrict the record where possible.

Use the registered email address or logged-in chat and state your privacy request clearly. Include your account email and relevant date range, especially for UPI, Paytm, PhonePe or Google Pay questions.